HelpDesk IT Support Technician

The HelpDesk IT Support program offered via CareerAcademy, prepares students for various industry certifications as well as prepares them for a career as a HelpDesk IT Support technician. On average a HelpDesk IT Support technician makes between $41,000 to $58,000 annually. During the program students will get a full understanding of what it takes to become a HelpDesk IT Support technician learning both theory and technical skills needed for the position. Students will learn about computers, networking, various devices, operating systems, how to manage modern desktops and more. The core program covers the following industry certifications CompTIA A+, CompTIA Network+, and the Microsoft 365 Certified: Modern Desktop Administrator Associate certification.


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Program Duration

6 Months

Program Courses

CompTIA A+
CompTIA Network+
Microsoft MD-100: Windows 10
Microsoft MD-101: Managing Modern Desktops